Heathrow 'a bit of a dump', says American Airlines exec | Business | guardian.co.uk
The world's largest airline has slammed Heathrow airport as the worst in Europe, labelling the British flight hub as "a bit of a dump".
Don Langford, head of customer services Europe for American Airlines, the world's biggest carrier by passenger numbers, said the overcrowded airport was no longer bursting at the seams because "the seams have burst"
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